We have a model RF260BEASP and have had endless problems from day one. The couple purchased the refrigerator, model number RF23J9011SR, which comes with a water and ice dispenser, in August 2015. What we can do ? Samsung needs to admit that they designed a low quality product and do whats best for their customers. We have had water leaking from bottom. ackeup@wi.rr.com. Forget about getting Samsung to do a thing. How can a company sell such a low end lousy product? I feel bad for anyone who didn’t have their coils fixed where it is freezing and leaving water under their drawers, I did catch mine in time but it was just leaving a big puddle under my crisper drawer and would leak out everywhere. I live in a gated community so when the gate called I decided to go out to the driveway to meet the technician. When the doors open, it stops, then restarts after closing. This one said the fridge was irreparable and NSI should replace the unit, Roslan said. I have even had it serviced about a year after I bought it. Our model is RF28HDEDBSR. called Samsung aprox 2months ago,were going to exchange refrigerator, For the money you pay for these fridges it’s reasonable to have a high expectation of quality of equipment and proactive recalls. I am not sure that it is even fixable. The next day, Roslan got an email from Samsung, offering a full refund on the unit. Let me know what I need to do to be a part of the Class action suit please. I also want to included in the class action lawsuit. We have had several Samsung repair people inspect and do some repairs, but it’s never worked properly. We’re glad the Roslans got the refund, and now it’s time to go shopping. Issue 117: How to Claim Your Piece of the Huuuge Casino Settlement November 19, 2020 — Issue #117 . Title: How do I file a claim in the Samsung refrigerator class action lawsuit? I own a 2011 SAMSUNG French French door refrigerator with a bottom freezer, bought from Seas. Water build up in the crisper drawers, ice sticking together, almost burning your hand if you touch it. We would have to defrost the refrigerator in order to remove that piece. First, a little background on me. It has now comletely died–I want to be added to the lawsuit! I heard control panel, defrost heater, defrost sensor……… sick of loosing food and the money I paid for this. Amazing Lakes Electronics sends the same technician and this time he puts on a “leak” kit and tells me that Samsung instructed him that the refrigerator needed to be tipped from front to back. It’s only 4 years old. Reach Karin Price Mueller at Bamboozled@NJAdvanceMedia.com. Please replace our refrigerator. There are a thick ice built up under the panel. I have had to defrost it several times and this last time the service man informed me that this model has nothing but problems under the criper tray – ice forming, etc. Have replaced the rear panel with fan and the refrigerator control panel and am still having freeze up problems. “The tech told us that this exact issue we are having is a known issue with Samsung,” Roslan said. Good afternoon. I would like them to come and take it and give me a refund for the 2000+dollars we paid for it. I know I am not alone in this issue as I've seen numerous post about this same issue. There had been some water under the drawer, and a couple of days ago, the temperature ’38’ has been flashing and the food compartment has not been cool enough, and we needed to throw away some food because they went bad. We have a model RS265TDBP Date of Manufacture: June 2012 I didn’t notice anything so I reassembled it, turned it back on and put the food back in. The cubed and crushed ice function doesn’t work properly. (Case No. Want more personal finance news? We periodically pull the drawer out and clean out the bottom but would like to know if there is anyway we can still participate in the class action suit. Now I have been told I have no other choice, so I am going to write the President or CEO of the appliance section when I finally get his or her name. The reason the noise stops when u open the fridge is because the fan stops working. It seemed I had to jump through so many hoops and call so many places just to get someone to come service it. A design defect in Samsung refrigerators causes the coils to freeze over, leaving the refrigerator unable to remain cold enough to keep food from spoiling, according to a class action lawsuit filed in New Jersey. It used to stop when we opened the door but now it does it whenever. I had been told the tubing was just clogged in the past – however this service man told me it is a flaw and unless a new part is installed by the manufacturer it will continue to “freeze up” – told me I should get this included in the class action suit for Samsung? The Samsung refrigerator class action lawsuit complaint reportedly alleges that certain Samsung French door, side-by-side and bottom freezer refrigerators (model numbers RF266AASH, RS263BBWP, RB1955SH, RS2533SW, RS267LASH, RS267TDRS, RS2630WW) the refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from developing in the back of the machine, but instead of preventing frost, the coils allegedly allow frost and ice to build up in the refrigerators until the ice clogs and/or disables the machine’s fans, making it impossible for the fans to work to keep the machine cool. Yes, we would like to be part of the class action lawsuit against Samsung. He said Samsung will not take responsibility for it, but , I will join this class action suit for sure! About four years ago we bought one of you Refrigerator/Freezers. He also mentioned he had seen “a lot of issues with Samsung refrigerators”. Then you will see all of the ice. Note that a big sheet of ice also forms on the very bottom of the freezer now for about the same amount of time. I would like to join the lawsuit. The machine growls and makes several different noises frequently. The Samsung refrigerator coil class action lawsuit complaint is reportedly brought on behalf of the following putative class members, unless otherwise excluded: All persons or entities residing in the United States who own, or have owned, Samsung refrigerator models RF266AASH, RS263BBWP, RB1955SH, RS2533SW, RS267LASH, RS267TDRS, RS2630WW and/or any other Samsung refrigerator model containing a defect that causes the refrigerator’s coils to ice over and the refrigerator to stop cooling. It’s happening again, and i’m just going to defrost it to avoid paying another service charge. I have been inconvenienced too many times now and I don’t feel its fair to ding me $500 for their problem. Having problems with these. They said it was out of warranty. Each time, the representative would ask if she followed the troubleshooting guide, and when she’d say yes, the rep would tell her to wait six to 12 hours before trying the dispenser again. Did anyone look into filing a class action lawsuit for Samsung Dryer DV40J3000EW /A2 45m ago Continual repairs on Samsung dryer DV40J3000EW/A2, which began approximately 12 months after purchase and this wasn't a cheap dryer. i have a samsung rs263tdbp refrigerator, that no longer cools, freezer works fine. I am thawing out the refrigerator side manually every 2 weeks until I can get a new refrigerator. According to the Samsung refrigerator class action lawsuit, “The refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from developing in the back of the machine. When you protect your purchase with an extended warranty, you expect stuff that’s broken to get fixed or to be replaced. “It wouldn’t even cover a replacement.”. I, too, would like to be included in the class action lawsuit against Samsung. It is so annoying and lots of work. Would like a refund or new refrigerator with problem corrected. I was offered the same deal by both the case management agent and the supervisor, neither of which is acceptable to me. Buy, Sell, and Trade your Firearms and Gear. A class action lawsuit has been filed against LG Electronics alleging a defect is causing some of its fridges to stop cooling. We have spent time and money fixing this fridge. We have model RS265TDRS with same issue. The refrigerator freezes up and food gets spoiled. I just took mine apart. Apparently it freezes over, Samsung would not cover repairs or service call. NSI wasn’t immediately responsive, but in November, there was word from the merchant. I do all my repairs for years now but this one has me stumped. Email. The only thing he could deduce was that “maybe the Mother-Board was bad”. The stove fell short to the same issue with the control board this year, and the dishwasher has had several issues as well. We are having the same issue with the heater not working. I have a rs267td and I’m listening to the fan striking the ice build up this very moment. Seems a bit crazy since it was only purchased 3.5 years ago. Since it is not under warranty they can send someone out for a fee. If we turn off the ice maker than there is no water. The company has created a part that will keep it from freezing up, but it will cost you $500.00 for me to fix it for you. To date: Firearm Discussion and Resources from AR-15, AK-47, Handguns and more! I take the back panel off at least once a year to get the ice off the coil. Every couple of months the evaporator case vents are completely covered in ice. When the new technician came, he agreed the unit was irreparable, Roslan said, and he said she would get a call from NSI. The plot thickened briefly when the appliance merchant told Dena Roslan it had just heard from NSI, which was offering a partial credit, worth about half the cost of the refrigerator. He came out and replaced something. Investigating a potential class action lawsuit against Samsung for defective refrigerators. Mueller is also the founder of NJMoneyHelp.com. August 2018: A class-action lawsuit was filed against Samsung for allegedly falsely advertising kitchen appliances as being “stainless steel” when, according to the plaintiffs, they are actually other materials that are painted or … The condenser ices over and then the refrigerator goes to about 64 degrees. 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