Rochester Gas Electric was first mentioned on PissedConsumer on Aug 17, 2009 and since then this brand received 74 reviews.. Rochester Gas Electric ranks 97 of 1149 in Utility category. Report electric outages 24/7 at www.rge.com or call 1.800.743.1701. Rochester Gas and Electric Corporation provides utility services. Applicant must be a RG&E residential electric customer; Applicant must own the appliance; Refrigerators and freezers must be regular household size (10-30 cubic feet) Appliance must be in working (cooling) order, empty, clean and plugged in at the time of pickup; Water line must be disconnected. We will respond to requests within one to two business days; for new service requests, we will respond within five days. Quickly get a hold of the right department at Rochester Gas and Electric using the contact information below. E-mail. E-mail your comments or questions by using our secure Write to RG&E form. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Rochester Gas & Electric, commonly known as RG&E, is the utility service provider for nearly 700,000 electricity and natural gas customers in and around Rochester, New York.Its service area includes nine counties in the area including Monroe, Wayne, Genesee, Orleans, Wyoming, Allegany, Livingston, Cayuga and Ontario. Pay your Rochester Gas & Electric bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Discover Rochester Gas & Electric Residents of Rochester: Both electricity and natural gas are delivered to your home by your local utility, Rochester Gas and Electric (RG&E). Rochester Gas Electric Overview. 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